Mandarin OrientalJill Thomas is one of the most experienced crisis communications specialists in the hotel/travel sector.
FairmontI’ve attended so many boring sessions in my time, but these two days were fruitful, real and astonishing.
Shangri-LaThe course offers a good mix of role plays, video sharing and discussions. Trainers are experienced, credible and well organised.
The LanghamEverybody raved about it, including my CEO.
Atlantis - The Palm, DubaiYour training completely changed my mindset, I enjoyed every moment!
Shangri-LaJill and Chris are very effective communicators with good timing and always get the main points across. Participants are left with more confidence dealing with a crisis.
Airbus South East Asia and AfricaI appreciated your training; it is quite refreshing for industry guys like us to approach things in a different ways and find new angles to our daily work with customers.
Accor HotelsMany thanks again for the fruitful and extremely informative workshop; I enjoyed it very much.
MövenpickOver the last years I have attended high calibre training courses and I can assure you that the media course under your leadership with your team was really the best one. It was extremely well prepared and we all appreciated your professional coaching in combination with critical review of our interview performance.
The LanghamAll participants enjoyed and appreciated the training and have asked for more.
Shangri-LaThis was one of the best interactive training courses I have attended over the last few years.
Mövenpick Middle EastThis was a very important course to attend and everyone learned a great deal from the three days. It felt as if you were watching the 6 o’clock news, which really motivated participants. They realised how what they were learning would be useful and would benefit their hotels.
Accor HotelsThank you both for a very beneficial 2 days.
Airbus Defence & SpaceVery professional, really worth it.